Newgen OmniOMS
Omnichannel Customer Engagement
Enhance customer experience with personalized and consistent communications across channels
Request DemoDownload Brochure- Newgen Recognized as a Leader in The Forrester Wave™: Content Platforms, Q1 2023
- Newgen Recognized in 2023 Gartner® Magic Quadrant™ for Enterprise Low-Code Application Platforms for Third Year in a Row
- Newgen Recognized as a Strong Performer in Analyst Report on Robotic Process Automation, Q1 2023
- Newgen named the Leader in G2 ECM and BPM Spring 2023 Grid Reports Based on Customer Reviews
- Newgen’s Contextual Content Services Platform Now Available on Guidewire Marketplace
Your Customers Demand Personalized and Omnichannel Engagements
Timely and
on-demand interactions
Consistent communication
at every touchpoint
Contextual responses
across channels
Any Slippage Can Hurt Your Customer Longevity and Overall Business
It’s time to holistically manage customer communications across channels and business applications
Unlock Simple with Newgen Customer Engagement Software
Design, manage, and distribute end-to-end communications from one centralized platform. Deliver transformed experiences to your customers by delivering personalized communication across channels. Improve up sell and cross-sell opportunities across touchpoints, including e-mail, SMS, social, web, print, and business applications
Trusted by Leading Industry Analysts and Customers
A Business Automation “Leader” in the 2021 Aspire Leaderboard for CCM
Michael Decouto
Chief Digital and Marketing Officer
Clarien Bank Bermuda
With Our Customer Engagement Solutions, You Can Do It All
From customer communication management (CCM) to social listening to communication enabling your business applications
User-friendly Template Design
Personalized Customer Experience
Scalability and Compliance
Seamless and Secure Communications
Customer Communication Management Modernization
Upgrade your existing CCM to deliver a personalized customer experience across channels.
Act NowOmnichannel Customer Engagement Platform - Also Available as a Part of NewgenONE
We have compiled tools and documents to help you in your journey. Knowing that “what you see depends on where you stand,” we have something for you, as a line-of-business operations in-charge, an IT leader, or a C-level executive, for your industry-specific needs.
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At this stage, you might find that the available technology/solution is going beyond your initial expectations in terms of scope. This is also the stage of building consensus among your peers for your industry-specific needs, whether you are a line-of-business operations in-charge, an IT leader, or a C-level executive.
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This stage is all about looking beyond features and functions. After all, addressing just the immediate need can translate into “short term gain but long-term loss.” Invest in a technology that solves for your today’s needs and is extensible and configurable for your unknown future needs. As a line-of-business operations in-charge, an IT leader, or a C-level executive, you don’t want to go through the same process in another 2-3 years !
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It all comes down to choosing the right partner. Their innovation history, industry focus, local presence, support services, partner ecosystem, technology strength, cost effectiveness, customer references, risk rating, and lot more needs to be evaluated. As a line-of-business operations in-charge, an IT leader, or a C-level executive, you are all evaluating them from your unique perspectives!
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That feeling of achievement and relief after a successful, on-time, in-budget project is all what you look for. Believe us, the feeling is mutual. As a line-of-business operations in-charge, an IT leader, or a C-level executive, make sure you celebrate the milestone, recognize everyone who made the project successful, and identify your additional digital needs.
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