Secure Messaging Center

Manage your messages and content, such as service requests, complaints, correspondences, internal communications, and more, using a personalized, secure, and agile messaging center. Easily retrieve a message thread or a desired document from a single interface by integrating the message center with your existing application ecosystem. Safeguard business-critical data through robust security features while complying with regulations.

End-to-end Messaging Management

Single interface to view messages and perform related functions, eliminating the need to navigate between different portals
Microservice API endpoints for creating, replying, forwarding, searching, and deleting messages and adding attachments
Centralized repository for classified and structured content and communication management

Scalable and Secure

Flexibility to automatically scale to manage current and future content volume
Enterprise-grade security features, such as encryption, password protection, etc. for secure messaging among stakeholders
Rights-based access for greater control over what messages users can read, create, modify, and delete

Extensive Search Capabilities

Powerful search engine to quickly find the desired messages and content
Ability to manage message threads with a wide range of content types, including text-based messages, images, audio, and video

Capabilities of Newgen Contextual Content Services Platform

Multi-channel Capture

Increase efficiency and security with intelligent content...

Intelligent Extraction

Leverage cutting-edge technologies to capture and...

Content Management

Create, manage, and access secure content across multiple...

Records Management

Centrally manage and archive documents and records for...

Enterprise Search

Intuitively search for content across repositories and...

Content Classification